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Journal.

Practical notes on planning, writing and building business websites.

Articles

An outlined web page with copy blocks and image placeholders arranged beside an orange pencil.
Business Website

Why website copywriting cannot be the last step

Good website copy shapes the page, answers customer questions and makes the next step clear. See why writing it after design creates avoidable compromises.

Five connected website wireframes form a page map, with a pencil beside the layout.
Website Strategy

How to plan a business website before design

Learn how to plan a business website before design: decide what each page needs to explain, what evidence to show and how visitors should reach the next step.

Written by the person doing the work.

I write about the practical side of building websites properly: planning, messaging, design, SEO, CMS set-up, development and performance. No trend reports written for the sake of it.

Have a website question you’d rather solve than read about?